HR Support Administrator

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

What to expect
For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too.

Our Team and the Role 
A fantastic opportunity has arisen for a HR Support Administrator to join the International HR Operations team based in Birmingham. The HR Support team is a HR Shared Service which is at the very heart of the employee experience for all jurisdictions therefore German, French or Dutch language skills would be advantageous.

You will work as part of a professional and energetic team that is at a pivotal point of change, introducing new technology and process to enhance our HR service delivery. You can expect to get involved right across the spectrum of HR activity to make a real difference to our business. You can expect to achieve professional satisfaction by using your skills to the full.

Our team plays a crucial role in supporting the international business across the entire employee lifecycle across three hubs:

• Onboarding and  Admin Hub 
• Offboarding and Changes Hub 
• Cyclical Activity Hub 

Key responsibilities
The purpose of the role is to provide seamless administrative support to the HR function, covering all parts of the employee lifecycle. You will work closely with the wider international HR Team and will need to have excellent relationship management skills. 
Supporting colleagues across our UK and International offices your role will include some of the following duties:

• Managing the onboarding process and carrying out right to work checks
•  Ensuring the employment screening process is followed for new joiners and being aware of different jurisdiction requirement
• Completing induction and welcome call with new colleagues 
• Handling queries via email and phone from the wider business and HR Team
• Managing the leaver process
• Processing contractual changes during cyclical promotional activity and ad hoc requests 
• Assisting with projects and internal /external audits
• Completing reference requests
• Supporting the entire HR shared services function, including payroll, systems, and L&D
• Supporting with the graduate recruitment cycle, reviewing applications and scheduling of video interviews
• Supporting cyclical reward activities
• Ensuring all queries and processes are completed in a timely manner within the agreed service level agreement (SLA)

Skills and experience
We are looking for candidates with the following skills and experience:

• Language Skills: Proficiency in German, Dutch, or French is desirable to support our international colleagues
• Attention to Detail: Ability to prioritise and manage high volumes of work while maintaining quality and accuracy
• Time Management: Effectively manage your own time and work at pace
• Employee Focus: Put the employee experience at the heart of all tasks
• Organisational Skills: Fantastic organisational skills and ability to multi-task
• Proactivity: Willing to challenge and recommend changes and improvements
• Team Experience: Experience working in a fast-paced team, ideally globally and in a HR Service Centre environment
• Communication: Excellent communication skills, including high-quality written English
•  Administrative Skills: Strong administrative skills and ability to think on your feet
• HR Knowledge: Understanding of HR processes and/or HR policy is a distinct advantage
• IT Skills: Good working knowledge of Word and Excel

What’s in it for you?
At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We’re fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance 

Diversity & Inclusion

At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.

For you,

For your success.

And what's next.